Mathers Recovery Privacy Policy / Terms & Conditions

MATHERS RECOVERY – Privacy Policy

Privacy Policy

Effective Date: 01/07/2025

At Mathers Recovery, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information, including information used for SMS security purposes. By using our services, you consent to the terms outlined below.

1.  Data Collection Practices We collect and process the following types of information:

      • Personal Information: Name, contact information, and other details necessary for account creation and communication.
      • Mobile Information: Phone numbers used for SMS-based security codes and authentication purposes.
      • Usage Data: Information about your interaction with our platform, including log files and device information.

2.  Use of Information Your information is collected and used for the following purposes:

      • Authentication and secure access to the Mathers Recovery platform.
      • Communication related to your account, appointments, and rehabilitation services.
      • Improving our services and ensuring compliance with legal and regulatory requirements.

3. Data Sharing We do not share, sell, or transfer your personal information to third parties for marketing or promotional purposes. Mobile information will only be used for essential business operations and will not be disclosed to affiliates or external parties.

 

4.  SMS Security and Privacy

      • SMS-based security codes are used to ensure secure access to our platform.
      • Mobile information collected for authentication purposes will not be shared with third parties.

5.  Consent and Opt-Out Instructions

      • By using our services, you consent to the collection and use of your information as outlined in this policy.
      • To opt out of future SMS communications, you can text STOP at any time. For assistance, text HELP or contact us at info@themathersclinic.com

6.  Data Protection and Security We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure.

 

7.  Updates to this Privacy Policy This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. The effective date at the top of this policy indicates the last revision.

Contact Information For questions or concerns regarding this Privacy Policy, please contact us at info@themathersclinic.com.

MATHERS RECOVERY – Terms & Conditions

Terms & Conditions

Effective Date: 01/07/2025

1.  Messaging Terms:

      • By providing your phone number, you agree to receive informational messages (e.g., appointment reminders, account notifications).
      • Message frequency may vary based on your interactions with our platform.
      • Message and data rates may apply as per your mobile carrier’s policy.

2.  Opt-Out Information:

      • You may opt out of receiving SMS messages at any time by texting STOP. To receive assistance, text HELP or email us at info@themathersclinic.com.

3.  Consent to Communication:

      • By using our services, you consent to receive SMS and email communications necessary for account management and service updates.
      • Your consent to receive messages is valid until you explicitly opt out.

4.  Use of Service:

      • Mathers Recovery provides its services to support rehabilitation and recovery efforts. Misuse of the platform is prohibited.
      • Unauthorized access or attempts to breach platform security will result in termination of service and may lead to legal action.

5.  Liability:

      • Mathers Recovery is not responsible for delays or failures in message delivery due to technical issues beyond our control.
      • Users are responsible for ensuring the accuracy of the contact information provided

6.  Updates to Terms & Conditions:

      • These Terms & Conditions may be updated periodically. Continued use of our services indicates acceptance of the updated terms.

Contact Information For questions or concerns regarding these Terms & Conditions, please contact us at info@themathersclinic.com.

Elgin Office
420 Airport Rd, Ste C
Elgin, IL 60123
phone: 847.462.6099
fax: 847.628.6064


Elgin Business Hours
Monday – Friday
5:30am – 1:30pm

Saturday
6:30am – 11:00am

Sunday Closed


Elgin Dosing Hours
Monday – Friday
5:30am – 11:00am

Saturday
7:00am – 10:00am

Sunday Closed

*Methadone Maintenance Available

Fox Lake Office
101 Towne Centre Lane
(In the Fox Lake Town Center)
Fox Lake, IL 60020
phone: 224-908-3005
fax: 847.531.1296


Fox Lake Business Hours
Monday – Friday
5:30am – 1:30pm

Saturday
6:30am – 11:00am

Sunday Closed


Fox Lake Dosing Hours
Monday – Friday
5:30am – 11:00am

Saturday
7:00am – 10:00am

Sunday Closed

*Methadone Maintenance Available

Mathers Clinic Afiliates:

THE MATHERS CLINIC

Respectfully caring for the emotional well-being of individuals and families.